charter communications is hellishly incompetent. our internet and phone and cable have been out since a rain storm last wednesday. it came back for 4 hours on friday night, during which time they sent a tech, who couldn’t find anything wrong. out all day saturday, sunday, and today. they were supposed to send a supervisor this morning from 10-noon, but at 1230 we called and they had no record of a problem. fury doesn’t begin to describe my emotions about this. i am sorry i haven’t replied to emails or posted anything new on here, i am on a borrowed laptop for a few minutes now trying to do it all. it’s amazingly shitty how dependent i am on the internet.
Words from Happy Customers